Privacy Policy — Rohani Istikhara

Effective date: October 4, 2026

1. Who We Are

Rohani Istikhara ("we", "us", "our") is an istikhara and spiritual consultation service based in Lahore, Punjab 54000, Pakistan. This Privacy Policy explains how we handle personal information collected through our website and our communications with you.

2. Information We Collect

We collect only the information you choose to share with us:

Contact details — your name, phone/WhatsApp number, and email address when you submit our contact form, message us on WhatsApp, call us, or email us.
Inquiry details — the service you are interested in and the content of your message.
Consultation details — if you book a consultation, we collect the information needed to arrange it (name, contact details, the matter you share, and payment records).

Our website itself does not run user accounts, and we do not use third-party advertising trackers on this site.

3. How We Use Your Information

We use your information only for legitimate purposes:

To respond to your inquiries about services and pricing.
To arrange and provide your consultation.
To send consultation-related updates via phone, WhatsApp, SMS, or email.
To improve our services and customer support.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. WhatsApp & Contact Form

Our contact form opens WhatsApp with your message pre-filled. When you send it, your name, phone number, and message are shared with us through WhatsApp, which is governed by WhatsApp's own privacy policy in addition to ours. We use this information solely to respond to your inquiry.

5. Cookies

This website does not set tracking or advertising cookies. Basic, strictly-necessary technical data (such as pages requested) may be logged by our hosting provider for security and performance purposes.

6. Data Sharing

We share your information only where necessary:

With service providers who help us operate (e.g., our website hosting provider), bound by confidentiality.
When required by law or to protect our legal rights.

7. Data Security & Retention

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. We keep inquiry records only as long as needed to respond and provide our services, and consultation records as required for our business and legal obligations.

8. Your Rights

You may at any time ask us to:

Tell you what personal information we hold about you.
Correct inaccurate information.
Delete your information (subject to legal record-keeping requirements).
Stop sending you non-essential messages.

To exercise any of these rights, contact us at 0337 3596955 (call/WhatsApp).

9. Children's Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have done so, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.

11. Contact Us

For any privacy questions or requests:
Rohani Istikhara
Main Bazaar Road
Lahore, Punjab 54000, Pakistan
Phone/WhatsApp: 0337 3596955